Accessibility Information for Guests: What to Publish

Many guests need accessibility details before booking. Clear, measured information is more useful than a label saying "accessible".

Publish facts

• Steps at the entrance and inside (number, handrails)
• Lift: yes or no, door width
• Room and bathroom door widths
• Shower type: step-free or tub
• Grab rails, bed height
• Parking distance

Good practice

• Add photos of the entrance and bathroom
• Invite guests to ask about specific needs
• Train staff to answer accurately

Last reviewed 29 October 2026. This guide is general information, not legal or tax advice. Check the linked official sources for your case.