Pre-Arrival Message Templates for Hosts

Good pre-arrival messages cut down on arrival questions, late surprises and missing paperwork.

Booking confirmation (right after booking)

"Hi [Name], thank you for booking [Property] for [dates]. We're looking forward to hosting you. If you have any questions, reply here."

7 days before

"Hi [Name], your stay is coming up! Could you tell us your expected arrival time? For guests from outside Latvia, we'll send a short registration form to sign before arrival."

Day before

"Hi [Name], here's everything for tomorrow: address [ ], parking [ ], check-in from [time], access [code/desk]. Wi-Fi: [ ]. Safe travels!"

Tips

• Never send door codes until payment is complete
• Keep each message short and include only one action
• Translate key messages into the guest's language

Last reviewed 29 October 2026. This guide is general information, not legal or tax advice. Check the linked official sources for your case.