Small Hotel and B&B Check-in Checklist

A smooth check-in sets the tone for the whole stay. It is also when you collect the data you are legally required to keep.

Before arrival

• Confirm the booking details and balance due
• Room inspected and released as clean
• Pre-arrival message sent with directions, access and arrival time

At the desk

1. Greet the guest by name
2. Complete the registration / intake form
3. Latvia: foreign guests complete the official declaration and show a travel document
4. Take payment or deposit; capture invoice details
5. Hand over keys/codes and Wi-Fi
6. Explain quiet hours, smoking, pets, breakfast and parking
7. Show emergency exits; emergency number 112
8. Ask about special requests and note them

After check-in

Send a short "settled in?" message within a few hours. Fixing a problem now prevents a negative review later.

Official sources

• Ministry of Economics: foreign guest declarations

Last reviewed 29 October 2026. This guide is general information, not legal or tax advice. Check the linked official sources for your case.